In the event that you are experiencing any technical difficulties or MBC Shahid app crashes on your TV, simply follow the following technical troubleshooting steps to resolve the issue.
 

1. Use the Wi-Fi connection if you are using the Ethernet cable and vice versa.
2. Unplug the electricity cable for 60 seconds then plug it back in once again
3. Reinstall MBC Shahid App on your TV.

After applying the above steps, if your issue is still not resolved, please share the following requirements with our customer service team to assist you better.
 

• Short video of the error
• Internet speed: https://www.speedtest.net using the TV browser.